Privacy Leaders’ Views – The Impact of COVID-19 on Privacy Priorities, Practices and Programs
This white paper series gathers insights from privacy leaders who shared their views on the impact of COVID-19 on privacy programs.
Published: 21 Oct. 2020
Last updated: 18 Nov. 2020
During summer 2020, 21 privacy leaders from industry, government and academia graciously shared their views on the impact of COVID-19 on privacy priorities, practices and programs. Each participated in a 30-minute interview to inform the IAPP and EY’s joint research project on COVID-19 and privacy. We captured their experiences, challenges and recommendations in this five-part series.
Series Overview
This article introduces the series and outlines the key privacy challenges and shifting priorities identified by 21 global privacy leaders in response to COVID‑19. It highlights how privacy programs and principles-based data protection frameworks have been tested and adapted during rapid digital transformation and increased data processing demands.
This article examines how companies accelerated digital transformation and privacy reviews in response to remote work, health data collection, and government tracing needs during the early stages of COVID‑19. It details privacy leaders’ top priorities, including employee health data management and securing virtual work environments.
This article explores how the pandemic permanently reshaped organizational operations, with privacy leaders anticipating more virtual work, continued focus on privacy as a strategic priority, and shifting budgets toward automation and distributed privacy teams. It highlights both the benefits and challenges of increasingly remote, digitized workflows for privacy functions.
This article discusses privacy leaders’ perspectives on pandemic‑era surveillance and the balance required between enabling public health data sharing and protecting individual privacy. It examines how expanding data collection for public benefit raises complex questions about trust, transparency, and long‑term implications for privacy frameworks.
This article analyzes how companies, legislators, and regulators can strengthen trust in data protection during and after the pandemic, emphasizing transparency, communication, data ethics, and user‑centric design. It also highlights findings on consumer trust levels across sectors and the need for stronger enforcement and clearer privacy protections.
Special thanks to the following contributors to this series:
- Vivienne Artz
- Amit Ashkenazi
- Andy Bloom
- Jared Bomberg
- Rohit Chopra
- Lorrie Cranor
- Elizabeth Denham
- Patrice Ettinger
- Eric Goldman
- Tony Lam
- Peter Lefkowitz
- Caroline Louveaux
- Kirk Nahra
- Timothy Noonan
- Noah Phillips
- JoAnn Stonier
- Scott Taylor
- Eduardo Ustaran
- Sophie i’nt Veld
- Ruby Zefo

This content is eligible for Continuing Professional Education credits. Please self-submit according to CPE policy guidelines.
Privacy Leaders’ Views – The Impact of COVID-19 on Privacy Priorities, Practices and Programs

This white paper series gathers insights from privacy leaders who shared their views on the impact of COVID-19 on privacy programs.
Published: 21 Oct. 2020
Last updated: 18 Nov. 2020
During summer 2020, 21 privacy leaders from industry, government and academia graciously shared their views on the impact of COVID-19 on privacy priorities, practices and programs. Each participated in a 30-minute interview to inform the IAPP and EY’s joint research project on COVID-19 and privacy. We captured their experiences, challenges and recommendations in this five-part series.
Series Overview
This article introduces the series and outlines the key privacy challenges and shifting priorities identified by 21 global privacy leaders in response to COVID‑19. It highlights how privacy programs and principles-based data protection frameworks have been tested and adapted during rapid digital transformation and increased data processing demands.
This article examines how companies accelerated digital transformation and privacy reviews in response to remote work, health data collection, and government tracing needs during the early stages of COVID‑19. It details privacy leaders’ top priorities, including employee health data management and securing virtual work environments.
This article explores how the pandemic permanently reshaped organizational operations, with privacy leaders anticipating more virtual work, continued focus on privacy as a strategic priority, and shifting budgets toward automation and distributed privacy teams. It highlights both the benefits and challenges of increasingly remote, digitized workflows for privacy functions.
This article discusses privacy leaders’ perspectives on pandemic‑era surveillance and the balance required between enabling public health data sharing and protecting individual privacy. It examines how expanding data collection for public benefit raises complex questions about trust, transparency, and long‑term implications for privacy frameworks.
This article analyzes how companies, legislators, and regulators can strengthen trust in data protection during and after the pandemic, emphasizing transparency, communication, data ethics, and user‑centric design. It also highlights findings on consumer trust levels across sectors and the need for stronger enforcement and clearer privacy protections.
Special thanks to the following contributors to this series:
- Vivienne Artz
- Amit Ashkenazi
- Andy Bloom
- Jared Bomberg
- Rohit Chopra
- Lorrie Cranor
- Elizabeth Denham
- Patrice Ettinger
- Eric Goldman
- Tony Lam
- Peter Lefkowitz
- Caroline Louveaux
- Kirk Nahra
- Timothy Noonan
- Noah Phillips
- JoAnn Stonier
- Scott Taylor
- Eduardo Ustaran
- Sophie i’nt Veld
- Ruby Zefo

This content is eligible for Continuing Professional Education credits. Please self-submit according to CPE policy guidelines.
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