The Federal Trade Commission (FTC) announced Tuesday that dental software provider Henry Schein Practice Solutions has agreed to settle with the agency over charges it misled customers on the level of encryption its software provided to protect sensitive patient data. According to the FTC, Schein falsely claimed its Dentrix G5 software used industry-standard encryption and ensured that users of the product would protect patient data in line with the Health Insurance Portability and Accountability Act. “Strong encryption is critical for companies dealing with sensitive health information,” said FTC Consumer Protection Bureau Director Jessica Rich. “If a company promises strong encryption, it should deliver it.” As part of the settlement, Schein has agreed to pay $250,000, will be prohibited from making such false claims about its data security, and will notify all customers who purchased the software in question.
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