Ever since the EU General Data Protection Regulation made organizations liable for third parties acting as processors, vendor management has become crucial for organizations that do not wish to face stiff financial penalties. In order to properly vet vendors, organizations will often send out questionnaires to a prospective third party to learn about its practices. Caroline McCaffrey has seen vendors receive an increased amount of questionnaires over the years, which is why she founded ClearOPS, a platform designed to help streamline responses to the surveys. IAPP Associate Editor Ryan Chiavetta, CIPP/US, spoke with McCaffrey about the creation of ClearOPS and the challenges she has faced to educate investors on the problem she is trying to solve.
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