Artificial intelligence technology has assisted in enhancing employee experience and can help human resources professionals get ahead, AISERA investor and Board Member Muddu Sudhakar writes in Forbes. He said AI tech can promote privacy and security, such as creating an AI-powered chatbot to answer private HR questions. Conversational AI can be implemented for urgent HR matters when a human is not available to take pressing calls. AI could offer proactive employee concierge services, instead of relying on employees to come to HR and automate tasks like benefit requests and payroll.
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