Access Now called Spotify’s voice recognition technology that claims to discern users’ emotions “dangerous” and a “violation of privacy,” saying the company should stop its use, MediaPost reports. Spotify said the feature suggests music based on users’ “emotional state, gender, age, or accent,” which Access Now argued puts the company “in a dangerous position of power” over users. “No one wants a machine listening in on their most intimate conversations,” the digital rights group wrote in a letter to Spotify. “This is a serious intrusion into your customers’ personal lives.”
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