Hotels are attractive targets for hackers seeking customer credit card data, the Wall Street Journal reports. According a recent SpiderLabs study, 38 percent of its 2009 data breach investigations occurred at hotels, more than in any other industry. Verizon Business manager Dave Ostertag says his company has also noticed an increase in hotel breaches. Once a hacker finds a flaw or weakness, Ostertag says, "they want to replicate it as many times as they can." Experts recommend that hotels become compliant with the Payment Card Industry Data Security Standard (PCI DSS) in order to help prevent breaches. "Complying with the PCI DSS standard is one of the most effective ways to minimize risk as it relates to data security around credit card information," Navigate LLC founder Chris Zoladz, CIPP, tells the Daily Dashboard. A former privacy executive in the hotel industry, Zoladz says that while the PCI DSS is not perfect, "at the end of the day...hotels and other companies that follow the standard will have less risk than if they didn't follow it." (Registration may be required to access this story.)
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