Privacy Program Manager, Visa, Foster City, CA


  • Develop/maintain privacy service catalog, processes, tools and metrics
  • Develop/maintain Privacy Controls Framework and Key Risk Indicators
  • Maintain Visa’s privacy attestation process
  • Monitor and measure privacy management performance for first and second line of defense activities
  • Work with the Privacy Team to determine whether the privacy-related policies/processes need to be modified or developed, and drive any necessary policy/process changes
  • Partner with Visa organizations to operationalize privacy requirements 
  • Provide ongoing direction and support for the privacy training program, including development and delivery of content for privacy training
  • Monitor and report on the ongoing initiatives of the privacy program, using appropriate privacy technologies
  • Partner with the Visa Strategy team on gap assessment and integration strategy for acquisitions, investments, divestures
  • Support Visa’s annual GLBA process
  • Maintain Privacy Notice Portal, Privacy InSite page 


  • Bachelor's degree (and advanced degree preferred) in Business, Marketing, Public Policy, Political Science, Computer Science, Information Systems or related field from an accredited college/university with strong academic credentials
  • A minimum of 5 years of privacy program management experience required. Relevant experience includes privacy governance and/or privacy operations management and/ or  privacy legal experience in a global entity
  • CIPP/CIPT/CIPM Certification or similar strongly preferred
  • Minimum of 3 years of experience with regulatory requirements and compliance issues in at least one of the following areas: PCI/GLBA, GDPR/EU Data Protection Directive, US State  Privacy Laws, or other international privacy/data protection  regulations and requirements
  • Knowledge of incident response and crisis management processes, and third-party risk management considerations
  • Superior analytical, problem solving and writing skills, teamwork
  • Strong people skills with proven ability to build strong working relationships with internal clients at all levels of management and work on cross-functional teams on complex issues
  • Versatility, ability to prioritize and handle a large number of matters, and ability to work effectively and collegially on a small legal team with significant workload

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