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An essential component of the EU-U.S. Privacy Shield framework is its dispute-resolution mechanism. It's maybe the most important component. Some things had to change in the new data-transfer agreement for trust to be restored between the two continents. The recourse mechanism gives European citizens some agency, some power they maybe didn't feel they had in the Safe Harbor mechanism, so if something happens that doesn't feel right, there's a tool at their disposal to right it. That dispute mechanism tool is called the "Annex I Binding Arbitration Mechanism." The U.S. Department of Commerce, which oversaw Safe Harbor and now oversees the Privacy Shield, recently named its first class of arbitrators — 16 people who'll handle disputes as they arise. So who are these arbitrators, and why did they want the gig? Angelique Carson, CIPP/US, talks to a few of them to hear about just that.
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