The U.S. Government Accountability Office published recommendations to improve oversight over telehealth appointments. The recommendations are for the Centers for Medicare & Medicaid Services within the U.S. Department of Health and Human Services. In a study, GAO found CMS lacked “complete data on the use of audio-only technology and telehealth visits" conducted in patients’ homes, while the COVID-19 Medicare waiver was in effect that permitted increased telehealth visits during the pandemic. The recommendations include having HHS' Office for Civil Rights explain the privacy risks "in plain language" to patients who participate in telehealth.
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