Booking app Grab has been fined $16,000 by Singapore's Personal Data Protection Commission for exposing customer information in marketing emails. In December 2017, GrabCar leaked the names and mobile numbers of customers in 120,747 marketing messages. Grab said the compromise was caused by an error that occurred while compiling customer data from its databases. The PDPC fine came along with criticism of Grab's lack of safeguards that would have detected the issues that led to the breach. In a separate incident, the PDPC has called out GrabHitch for a lack of accountability among its drivers in regards to the handling of customer data.
If you want to comment on this post, you need to login.