Designing privacy into products and services is often talked about but can be hard to accomplish in practice. In a new series of short posts for Privacy Tech, Humu Chief Privacy Officer Lea Kissner will offer up insight from her experiences as a privacy engineer, most recently as global lead of privacy technology at Google. In this inaugural post, Kissner discusses a simple mnemonic for user interface design: who/what/where. "I’ve had fantastic results teaching it to product managers and user experience designers," she writes. "The user interfaces they designed had far fewer privacy issues and the privacy features in those interfaces were more smoothly designed into the product experience. Simple mnemonics (plus reinforcement when someone makes a mistake) can have a huge impact on privacy issues that have to be handled by humans, but function best when they fit into the flow of daily work."
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