Op-Ed: Australian businesses need a culture shift around privacy

(Dec 14, 2017) In an article for CIO, Brian Fletcher, Symantec's director of government affairs for Australia-Pacific, Japan and Korea, writes that Australian businesses need to reflect on the upcoming EU General Data Protection Regulation and respond with a cultural shift to prioritize data protection and privacy. Fletcher notes that when compared globally, Australia has a relaxed approach to privacy, only instituting its first national privacy law in 1998, after public concerns prompted action. He adds that ... Read More

Op-Ed: Tech companies can learn lessons from Netflix-Twitter incident

(Dec 14, 2017) In an op-ed for The Washington Post, Tiffany Li explains why the recent controversial ads and tweets from Netflix and Spotify are not as bad as they have been portrayed, but still offer lessons for tech companies. Li writes, the response to the actions of the two media companies shows the average consumer does not know about the depth of data collection practices, while noting the “creepy” messages do not violate privacy policies or privacy laws. Tech companies can use the backlash to ensure the... Read More

Op-Ed: Why 2017 was a 'terrible year for the tech industry'

(Dec 14, 2017) In a column for The New York Times, Farhad Manjoo describes why 2017 "was a terrible year for the tech industry," which, he admits, is "an odd thing to say at a time of record growth and profits." Though top tech companies pulled in more users and profits, as well as new services that challenge traditional notions of privacy — such as unlocking a front door for package delivery or a smartphone by facial recognition — "underneath this apparent success was a momentous shift in how the tech busines... Read More

Op-Ed: Consumer injury and the challenge of IoT data security

(Dec 12, 2017) The Federal Trade Commission is hosting a roundtable today on "informational injury" to explore the different types of injuries that consumers face after a data breach. Earlier this year, the FTC was handed the views of a federal court in an agency claim against internet-connected camera maker D-Link. In the case, the court rejected the FTC's claim that the company did not take reasonable steps to secure its devices. "Even if the court is right about what's needed to state an unfairness claim un... Read More

Consumer injury and the challenge of IoT data security

(Dec 12, 2017) The FTC is hosting a workshop on “informational injury,” asking about the “qualitatively different types of injuries” consumers experience “from privacy and data security incidents." Last September, the FTC received one court’s views on this issue when it dismissed an FTC claim against D-Link, a maker of internet-connected cameras and routers for use in the home. The FTC claimed that D-Link had not taken reasonable steps to secure the devices, which allegedly harmed consumers. Rejecting this cl... Read More

Op-Ed: Could the GDPR help lower insurance costs?

(Dec 8, 2017) The EU General Data Protection Regulation has already had profound effects on organizations around the world, a trend of restructuring data protection compliance management that will continue through next year's implementation date. However, the regulation will have effects on industries that go beyond compliance efforts. For example, Alex Gleusteen, CIPP/E, a freelance privacy and compliance officer, argues that the data subject access request provision under Article 15 of the GDPR could actual... Read More

Op-Ed: Hong Kong's smart ID looks to 'future proof' itself

(Dec 7, 2017) An op-ed for the South China Morning Post explores how Hong Kong's "smart" identification cards, produced between 2003 and 2007, fell behind as they aged in an era of technological innovation and how a replacement looks to "future proof" itself. The replacement smart ID cards include a redesign to protect against counterfeiting and feature both a built-in radio frequency, as well as photos capable of supporting facial recognition technology. To ensure protection, the department will employ indep... Read More

Could the GDPR help lower insurance costs?

(Dec 7, 2017) In the Netherlands there are a wide range of insurances, and they generally concern goods, capital or people. In case the insured object is a natural person, for some insurances, the payment depends on the health or death of that person. Examples are life and disability insurance. Part of the acceptance process of the concerning insurer is a health assessment. The professional responsible for the assessment at the insurer is called the medical advisor. Most insurers in the Netherlands are affil... Read More

How Christmas surveillance has gone 'to the next level'

(Dec 6, 2017) Now that we're officially in the holiday shopping season, many parents must grapple with ways to keep their children on their best behavior leading up to Christmas. Of course, the "Santa's-always-watching-you" trope has long been part of the season's warning to children, but in recent years, new products have entered the market to bolster that effort. A few years back it was the ever-popular "Elf on the Shelf." Well, this year, "it seems Christmas surveillance has now gone to the next level," wr... Read More

Dummy Christmas CCTV camera for kids is a real lump of coal

(Dec 6, 2017) 'Twas several weeks before Christmas, and Twitter I did check When I saw a product for children, that was absolute dreck It’s the holiday season, and along with the glut of holiday specials, eggnog, and throwing away the lousy Yankee Swap gift (it's a New England thing, look it up) you were stuck with, comes parents looking for those special presents that will make the season memorable for children around the world. Christmas also means the return of the “Elf on the Shelf,” the popular plush s... Read More