This report, published by Tealium, surveyed over 1,200 professionals, and analyzes the value of a customer data platform. The survey results showed that CDPs help companies navigate economic and industry challenges.
State of the Customer Data Platform
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Managing an explosion of customer data
This guide, published by KPMG, offers insight into the future of the technology, media and telecommunications sector and the importance of privacy technology and data management in establishing trust among consumers....
The Appropriate Use of Customer Data in Financial Services
This white paper from The World Economic Forum looks at the appropriate use of customer data in financial services especially in light of data breaches.
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Customer data exposed during Service NSW website update
The Service NSW government department said thousands of customers' personal data may have been exposed for 90 minutes during a website update, The Australian reports. In an email to 3,700 affected customers, CEO Greg Wells said, "the update resulted in some customers’ information being visible to ot...
OAIC investigates Medibank data breach, customer data published on dark web
The Office of the Australian Information Commissioner launched an investigation into the Medibank data breach. The OAIC said its investigation could result in civil penalties of up to AU$2.2 million for each violation of Australian privacy law.
Hackers who breached Medibank's database published ...
'Internal error' at Australian telecom company exposes customer data; PII of ITTF players leaked
Australia’s largest telecommunications company, Telstra, announced 132,000 customers were impacted in a data breach, Reuters reports. The company said an “internal error” disclosed customers’ personally identifiable information. In response, Telstra CFO Michael Ackland said it was removing the aff...