IAPP Refund and Credit Policy

Here's what you need to know:

  • We don't give refunds, BUT, we will give you credit.
  • You can use your credits on anything the IAPP offers—anything from membership to books to conferences and beyond
  • It's easy to apply your credit—in fact, we’ll do it for you! Just call us at +1 603.427.9200 and we’ll take care of you straightaway.
  • You have two full years to use your credit, but why wait? There’s so much awesome stuff to choose from!

Conference Cancellation Policy

Need to cancel a conference? We’ll miss you, of course, but if you can’t make it here’s the deal:

  • We don’t give refunds for no-shows or cancellations. 
  • You do have the option to transfer your registration to another person in your company (pending our approval) 
  • The executed registration form, online registration and email confirmation seal the deal—they constitute a binding agreement between you and the IAPP.

Training Cancellation Policy

What happens if you are unable to attend any in-person training:

  • If you cannot attend and are able to notify us two weeks or more prior to training, we will provide a full credit toward any future IAPP purchases.
  • If you cannot attend and less than two weeks remain before the training, you must contact our Membership team.