IAPP Refund and Credit Policy

What you need to know:

  • Print books, digital books and practice exams are not returnable after purchase.
  • We do not give refunds, BUT, we do offer credits.
  • You can use your credits on anything the IAPP offers, including membership, to books, conferences and more.
  • It is easy to apply your credit. In fact, we will do it for you. Just call us.
  • You have two full years to use your credit. But why wait when you have so many great ways to apply it.

Conference Cancellation Policy

Need to cancel your conference attendance? We will certainly miss you, but here are a couple of things to keep in mind:

  • We do not provide refunds for no-shows or cancellations. 
  • You do have the option to transfer your registration to another person in your company (pending our approval). 
  • The executed registration form, online registration and email confirmation constitute a binding agreement between you and the IAPP.

Training Cancellation Policy

What happens if you are unable to attend any in-person training:

  • If you cannot attend and are able to notify us two weeks or more prior to training, we will provide a full credit toward any future IAPP purchases.
  • If you cannot attend and less than two weeks remain before the training, you must contact our Customer Support team.