Norine Primeau-Menzies, CIPP/C


McKesson Canada

Norine Primeau-Menzies is the Vice President, Customer Services and Chief Privacy Officer for OTN (Ontario Telemedicine Network). A Registered Nurse, with 20 years' experience in healthcare leadership in Ontario, Norine holds a Master's Degree in Health Studies from Athabasca University in Alberta (CA), and is currently completing her Masters of Business Administration at the Telfer School of Management (University of Ottawa). Norine is also a CIPP/C through the International Association of Privacy Professionals (IAPP). In addition to providing leadership for the privacy function, Norine leads all operations for OTN's Contact Center/scheduling, e-learning and training, member service deployment and service optimization at OTN.

One of Norine's key strengths is improving business operations to deliver exemplary results in healthcare. Embedding privacy into that work is one of her passions, aptly demonstrated by her efforts to improve privacy practices and principles through technology innovations within OTN. This in turn has resulted in Privacy by Design principles being incorporated across all OTN operations. Norine's leadership was reflected in OTN receiving the 2011 HP-IAPP Innovation Award (for a small organization <500 employees).


Contributions by Norine Primeau-Menzies