Ursula Pachl

The European Consumer Organisation

Deputy Director General

Ms. Pachl is the Deputy Director General of BEUC, the European Consumer Organisation, representing 45 independent national consumer associations from 31 European countries. Before this, she has held different positions at BEUC, starting as Legal Advisor, then working as Senior Policy and Institutional Affairs Advisor.



In her current role Ms. Pachl leads BEUC’s work on digital policies, consumer rights, redress and enforcement. She leads BEUC’s coordinated enforcement activities with its member organisations as well as the horizontal policy work on EU governance and Better Regulation. She represents BEUC in High Level Expert Groups, for example in the European Commission’s “Fit 4 Future” platform, the stakeholder group of the EU’s Agency for Cybersecurity (ENISA) and previously in the European Commission’s High Level Group for Artificial Intelligence.