Assessing AI literacy needs

As AI becomes an integral part of business operations, organizations must understand their legal obligations regarding AI literacy and translate these requirements into practical processes. For some, off-the-shelf solutions that offer introductory training and a basic overview of the risk landscape may be sufficient. For others, more thorough assessments and tailored content is likely to be required.

Why assess AI literacy?

It is important to identify and understand your audience for AI literacy. The AI value chain often includes multiple actors and entities that can act in one or more capacities, with the latter having more nuanced training needs.

Understanding who you are responsible for training is frequently more difficult than it first appears given the complex nature of corporate environments. Don't forget to consider scenarios where subcontractors, partners or outsourced service providers may be deemed to be dealing with the operation or use of AI system "on your behalf," see the requirement in EU AI Act Article 4.

Similarly, while providers and deployers are directly caught by the AI literacy obligation, there is no provision or guidance to address the handover point between the two, so organizations will need to consider where their obligations begin and end carefully. It is, therefore, helpful to adopt a structured approach to provide consistency and rigor across the assessment process.

Adopting a systematic approach to AI literacy assessments