RESOURCE ARTICLE

Building a Program that Provides Value

This series examines how to assess a privacy program’s value, take inventory of what matters, metrics to show effectiveness and develop a strong communication plan.

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Contributors:

Chris Pahl

CIPP/C, CIPP/E, CIPP/G, CIPP/US, CIPM, CIPT, FIP

Chief Privacy Officer

County of Santa Clara

This series offers a practical approach for privacy leaders seeking to demonstrate and elevate the real value of their programs within the organization. It provides an overview of understanding the scope and maturity of existing efforts, taking meaningful inventory, exploring how to design and socialize metrics that tell a compelling, credible story about program performance, and focusing on communication and showing how clear, consistent messaging can deepen stakeholder engagement, build trust, and secure long‑term support for privacy initiatives.

Series Overview

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Contributors:

Chris Pahl

CIPP/C, CIPP/E, CIPP/G, CIPP/US, CIPM, CIPT, FIP

Chief Privacy Officer

County of Santa Clara

Tags:

BenchmarkingCustomer trust and expectationsData securityProgram managementRisk managementStrategy and governanceFinance and bankingGovernmentHealth careProfessional servicesTechnologyPrivacy

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