Do Androids dream of billable hours? A practical guide to AI governance and ethics for lawyers

For lawyers, AI is both a client-advising issue and an internal governance challenge, requiring technical literacy, strong controls, careful vendor and billing practices and human accountability for all AI-assisted legal work.

Contributors:
Brenda Leong
AIGP, CIPP/US
Director of the AI Division
ZwillGen
Lawyers find themselves at an interesting place in the artificial intelligence landscape.
On one hand, legal counsel serves as trusted advisors guiding C-suites, compliance and privacy officers, and product engineering teams through an accelerating flow of AI regulation and operational risk management.
On the other hand, lawyers are also active operators and direct consumers of these exact same technologies, embedding large language models, automated research platforms and agentic systems into daily firm operations and supporting client deliverables.
Navigating this dual role requires considering how to apply controls across both client counseling and firm workflows: most importantly, regardless of how autonomous or sophisticated an algorithm becomes, professional accountability remains entirely with the human.
A lawyer cannot outsource independent legal judgment, ethical duties or final responsibility for legal output. But at the same time, lawyers may not realistically be able to carry out those duties without using these tools. Understanding AI is no longer a competitive advantage; it is quickly becoming a core prerequisite for legal services.
What is an AI-using lawyer to do? Court rules, state bar opinions and vendor products are all moving targets. Here is a tour of the landscape as it stands now.
Technical understanding is a governance prerequisite
You cannot govern what you don't understand, and a growing body of guidance treats basic AI literacy as part of the competence a lawyer owes clients. That starts with knowing what a large language model actually does: it generates plausible text, images, audio/video or code based on patterns, and while its functions can overlap with search or analysis tools, the final output is always a prediction, not based on any underlying truth.
Contributors:
Brenda Leong
AIGP, CIPP/US
Director of the AI Division
ZwillGen