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OPINION

Centralized or decentralized AI governance?

Organizations should tailor AI governance structures to their needs, often combining centralized oversight with decentralized risk management.

Published

Contributors:

Kaylyn Gerran

AIGP, CIPP/E, CIPM

Director, Information Governance & Privacy

CME Group

Editor's note

The IAPP is policy neutral. We publish contributed opinion pieces to enable our members to hear a broad spectrum of views in our domains.

As organizations move to manage and govern Al, they're increasingly faced with the decision of how to best structure their AI governance and compliance programs. 

Some governance, risk and compliance professionals will maintain that embedding AI risk into existing risk domains should be viewed as a transitional phase and is something organizations only do until they have the resources to mature into a dedicated, centralized AI governance function. However, that framing sells the decentralized governance model short. 

Both centralized and decentralized AI governance models carry both genuine advantages and genuine costs, and the "right answer" depends less on an organization's maturity than on how an organization's risk landscape, culture and workforce actually operate.

The case for decentralized AI governance

The strongest argument for a decentralized model is that it keeps AI risk in the hands of the people who understand its underlying components best: the risk domain owners. Legal, compliance, information security, privacy, technology and engineering teams each bring deep subject matter expertise to their respective domains, and most AI risks are not new risks at their core: think of risks like data exfiltration, expanded attack surfaces, retention failures, data quality problems and confidentiality exposure. 

All these risks existed long before generative AI arrived and will continue to persist with or without Al. AI might provide a new flavor and a new vector, but the disciplines that are already built to manage those risks remain the right disciplines to manage them. A decentralized governance model lets each domain apply its existing rigor and assessment to the "Al-seasoned" version of a problem it already knows.

Decentralized programs also allow an organization to embed AI risk into processes the organization already trusts and already runs. For example, privacy teams can extend their privacy impact assessment to include AI risk questions rather than standing up a parallel intake and assessment; third-party risk management teams can incorporate Al-specific questions into vendor assessments they already conduct; and security teams can continue to assess the architecture of AI in the same process as their current security assessments. 

This is not only an efficient way to embed governance, but it also reduces the friction, confusion and duplication that cause governance processes to be circumvented in the first place. No one in the organization is forced to learn or remember an entirely new process.

One other often overlooked advantage is the cultural benefit. In a time when nearly every employee is encouraged to adopt AI and it seems impossible to escape constant discussion over AI risks and benefits, distributing governance across risk domains makes that adoption more tangible and can help employees feel more connected with work that matters. Each risk-domain team is asked to become an expert in how AI intersects with its own discipline, rather than a full, bona fide AI expert. That is an achievable task, and it builds broad organizational fluency rather than concentrating it in a single team. Teams can support what they help govern.

Where decentralized AI governance strains

The hardest problem in a decentralized model is assigning full ownership for responsibilities that do not map cleanly to any one domain. Building Al-specific controls, drafting standards and policies, or standing up assessment processes can borrow from what already exists, but eventually something new will be required. 

Convening the right people to build it without pulling in so many stakeholders that the effort collapses under its own coordination cost can be difficult.

When every team owns a slice, no one owns the whole pie, and no single function sees the complete view. Risks, impacts, use cases, and alignment decisions flow through separate channels, and synthesizing them into an organizational understanding of AI exposure becomes its own project.

The case for centralized AI governance

A centralized AI governance model, by contrast, feeds everything into one place, concentrating AI risks, impacts and strategic decisions into one function. This is simply easier for an organization to process, report on and act against. 

Audits are cleaner when the audit client is concentrated to one team, reporting is simpler when not embedded across multiple functions and leadership gets a coherent answer to "what is our AI risk posture?" rather than a recurring exercise to aggregate answers from your risk domain experts.

Perhaps the most underrated benefit of centralization is the ability to staff people whose full-time job is Al. AI builder roles can spend their time completely focused on helping business units identify use cases, build automations and deploy tools well, while AI governance and compliance roles can focus solely on implementing and administrating the organization's AI governance program. 

Think about it: without these centralized functions, an employee trying to automate a 20-minute task with generative AI tools may spend three hours doing it because they are still learning the tools themselves, while risk domain owners will still have most of their focus split across the rest of their risk domains. 

A "center of excellence" or formalized program helps to absorb that learning curve on behalf of the business so that domain teams can capture AI's benefits without each separately paying for the extra time spent.

Where centralized AI governance strains

The mirror-image weaknesses are worth naming. A centralized AI governance model can become a bottleneck, sitting between the business and the technology it wants to use. It risks recreating assessment processes that already exist elsewhere in the organization, generating the very duplication decentralization avoids and pulling in the exact same risk domain owners already discussed above. 

It can also leave domain experts feeling that AI is something done "to" their risk area rather than "within" it, and it risks trading the broad organizational fluency for highly concentrated expertise in one area. Further, a centralized AI governance model also requires more headcount, which many organizations can't realistically support.

Choosing... or blending?

Most organizations will not land purely on one side. The practical question is not centralized or decentralized, but rather, which responsibilities must be centralized, and which are better distributed across existing teams?

In one organization, ownership of standards, policy and the enterprise-wide risk picture could benefit from a single, accountable area, while assessment execution, control operation and domain-specific expertise might benefit from staying embedded where the knowledge already lives. 

In others, it might make sense to only centralize the part of the organization that produces AI solutions while keeping the governance and compliance embedded in the risk domains. 

Many organizations will likely find that a hybrid model with central accountability and distributed execution will capture most of the benefits, provided that the central function is designed as a coordinator and enabler rather than a gatekeeper.

Regardless of whatever structure an organization chooses, the choice should be deliberate. While there is no one wrong model, organizations should be wary of falling into one by default, as they risk discovering its weaknesses only when a bespoke problem arises that no one owns.

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Contributors:

Kaylyn Gerran

AIGP, CIPP/E, CIPM

Director, Information Governance & Privacy

CME Group