IAPP Privacy. Security. Risk. 2025

SAN DIEGO

28-31 October

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How Industry Giants Build High-Trust Digital Operations

Thursday, 30 Oct.

14:15 - 15:15 EDT

Intermediate level

BREAKOUT SESSIONPRIVACYDATA SECURITYCUSTOMER TRUST AND EXPECTATIONS

Moderator: Jason Patel, Field Chief Technology Officer, CHEQ
Michael Dolan, Vice President, Chief Privacy Officer, Best Buy
Shawn Kimsey, Governance Data Product Manager, Disney
Kristopher Rivero, Director, SEO and Digital Engagement, Wyndham

Join this dynamic discussion to explore how Disney, Best Buy, and Wyndham are building digital operations that proactively manage privacy and governance risks. Hear directly from experts in product, privacy, and digital engagement as they share real-world challenges and successes, illustrating why reducing internal friction is essential to maintaining trust with both customers and regulators. Panelists will also discuss how to design technology and processes that support navigating new laws, regulations, and changing digital landscape. This session is for leaders who want to unify policy, operations, and executive priorities through shared language, data alignment, and trust.

What you will learn:
·       How to implement evolving privacy policies and regulations in scalable, repeatable ways.
·       Best practices for fostering common language and collaboration between technical and non-technical teams.
·       How to shift company culture from high-friction, reactive practices to agile privacy, compliance, and risk management.

Sponsored by: CHEQ