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The Privacy Advisor | Volunteer Spotlight: A conversation with Zoe Strickland Related reading: FTC Commissioner Phillips to resign in coming months





Meet Zoe Strickland, CIPP/G, CIPP/US, CIPT. She's a a privacy pro of the first order, having taken charge of running privacy programs around the profession's dawn in 2000 and working with the IAPP before it even was the IAPP. What keeps her sticking around? She'll explain. 

The Privacy Advisor: How long have you been involved with privacy, and how did the profession first catch your eye? 
Strickland: I've been doing privacy as a chief privacy officer since 2000. How I got into it? When a lot of the big companies and big agencies were looking at the commerce and, privacy in part, some of the early chief privacy roles were created. I happened to have been a lawyer for one of the senior executives at the company at the time, and she said, "Zoe, you have a good mind for privacy and good mind for policy, why don't you fill this role for me?"

The Privacy Advisor: What's your career trajectory looked like since?
Strickland: Since then, I've worked across more industry segments, and I've done government work. I was the first CPO for the postal service, the first CPO for Walmart and Sam's Club. I did health care and HIPAA as the CPO for United Health Group when the new regs were coming out. And now I'm a global privacy officer for JP Morgan. I love it. 

The Privacy Advisor: What industry have you enjoyed working in the most? 
Strickland: I would say banking, of course. I really do love working at JP Morgan because it's so global. It has robust organizations everywhere, and they are dealing with every issue from how do we think about breach management to breach avoidance and all sorts of other wrinkles that are really important to consider. 

The Privacy Advisor: What's kept you in the privacy profession for so long? 
Strickland: I think its great that privacy is a burgeoning field. I think the breadth of the work is great, and the type of work is great. It's strategic, it's technical; it really runs the game. 

The Privacy Advisor: How did your path first cross with the IAPP, and in what ways do you volunteer? 
Strickland: I was around for IAPP at the early days, back when it was called the International Association of Privacy Officers. it was a new organization, that was engaged with Alan Westin. I was actually on the first board of directors, when Agnes Bundy Scanlan was president. Back then, a lot of thought went into certification and, "How do we make the IAPP become a global organization?" Since then, I have led and helped organize for some of the conferences. I'm speaking on the "Ask the CPO" web conference later in May. 

The Privacy Advisor: How do you promote privacy at your company? 
Strickland: We just got done developing our 2017 goals, and one of them is regulation change-management. How do we package up how are all the things that are happening in terms of trends? I get emails asking, "Is this Google thing the same as the [Privacy] Shield?" We can assume that everyone knows what's going, on but they don't. 

We also talk about the IAPP internally. We have massive interest, and not just from privacy pros, per say, but other employees who want to join, and we like that. 

The Privacy Advisor: What do you like to do for fun? 
Strickland: I like sports. I'm back playing racquet ball again, running, biking, hiking and things of that nature. I must admit, my son is nine. He's not a teenager yet, so he's still a delight. I do a lot of stuff with him and for him. I love my community, and I'm on the bilingual Spanish organization and other community activities in my hometown of Ossining, New York. 


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