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Europe Data Protection Digest | UK telecom failed to inform 4.5K customers of 2015 breach Related reading: Notes from the Asia-Pacific region, 19 April 2024

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BBC News reports U.K.-based telecom TalkTalk did not inform 4,545 customers that they were involved in the company's 2015 breach. The customers, whose personal information and bank account details were exposed, only learned that they were involved in the breach when their personal details were found in a Google search done by the BBC's "Watchdog Live" television show. While some of the affected customers believed it was a new breach, TalkTalk informed victims that they were, in fact, part of the 2015 compromise. "A recent investigation has shown that 4,545 customers may have received the wrong notification regarding this incident," TalkTalk said in a statement. "This was a genuine error and we have since written to all those impacted to apologise. ... On their own, none of the details accessed in the 2015 incident could lead to any direct financial loss."
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