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Daily Dashboard | Survey: Non-desk employees use messaging apps, even without HR's knowledge Related reading: Notes from the IAPP, May 17, 2019


A survey conducted by Speakap found most non-desk employees use messaging applications, such as WhatsApp and Facebook Messenger, Adweek reports. Speakap defines non-desk employees as staff members who work at retail stores, hotels and restaurants. Of the 1,000 non-desk employees polled, 53 percent said they use messaging apps for work-related communications up to six times a day, with 16 percent believing their company’s human resources department did not know of such use. Speakup states companies in Europe have tried to ban the use of messaging apps in order to avoid issues with the EU General Data Protection Regulation. (Registration may be required to access this story.)
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