Bloomberg Law reports on how millions of people use social media platforms to seek health advice and support. The sticking point is that social media platforms avoid federal health privacy laws as long as they don’t offer medical services, which puts the onus on online group moderators to follow platform rules on privacy and redact sensitive information before posting. In the event a third party leaks the user’s personal information, the moderator might be held responsible before the social media platform. “[The Health Insurance Portability and Accountability Act] applies to healthcare providers, healthcare plans and clearinghouses, not to any random company that collects data about your physical or mental health,” Georgetown Law Communications and Technology Clinic Staff Attorney and Teaching Fellow Lindsey Barrett said.
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