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The Privacy Advisor | Pamela Snively wins Karen Spector Memorial Award for Excellence in Privacy Law Related reading: "Building Ethics into Privacy Frameworks for Big Data and AI": A report from UN Global Pulse and the IAPP

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Telus Chief Data and Trust Officer Pamela Snively has been named the 2017 recipient of the Ontario Board Association Karen Spector Memorial Award for Excellence in Privacy Law.

At a recent Ontario Board Association dinner, Sarah Azargive, chair of the Executive of the Privacy and Access to Information Law, presented Snively with the award.

Snively said she was honored by the distinction, especially since it was awarded to her by peers and colleagues within the industry.

"I’ve been overwhelmed with the support from my peers and colleagues, though I shouldn’t be surprised because it is such a collegial field, and one of the reasons why I love working in privacy is because of the collegiality of privacy professionals in general and the willingness to share ideas and insights," Snively said. 

During the ceremony, Snively shared her predictions for what privacy professionals will be focusing on over the upcoming years. She believes the industry needs more clarity regarding the social norms and ethics surrounding the use of big data, and for artificial intelligence to be a big focus for privacy professionals going forward. Snively added she feels privacy by design will begin to take ahold in organizations as the internet of things and analytics continues to grow.

"Just as privacy-management program frameworks had changed the nature of privacy management in Canada, I thought we needed to develop something along the lines of a re-identification risk management framework to assist organizations in managing the risk of re-identification when they are leveraging data," said Snively.

Snively said her work at Telus involves enhancing the core elements of privacy management programs to make them more efficient for Telus and its customers. Snively said her company is working on overarching data governance models, including bringing together the various questions organizations need to answer when leveraging data, and incorporating various elements when crafting the model, including privacy, security, vendor management, risk management, and legal.

Ensuring complete openness with its customers is also on Telus's radar.

"We are very focused on improving transparency for our customers and we’ve done lots of work on providing more information to our customers on our website, providing more detail in our privacy policy in terms of how we actually handle data," said Snively.

Complying with laws is an important goal for Telus's customers, and Snively said the company makes sure to go the extra mile to build the customer's perspective into all the work it continues to do. 

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