The Office of the Australian Information Commissioner published a decision against the use of facial recognition technology by convenience store chain 7-Eleven. The case involved the lawfulness of 7-Eleven's collection of facial images while conducting customer surveys August 2020 to June 2021. Commissioner Angelene Falk found the store's work violated provisions on sensitive data collection in the Privacy Act 1988. "Any benefits to the business in collecting this biometric information were not proportional to the impact on privacy,” Falk said. 7-Eleven was ordered to halt its survey program and delete collected images and faceprints.
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