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Europe Data Protection Digest | NHS allows Amazon to answer website inquiries via Alexa Related reading: A one-stop shop for CCPA information, resources


The U.K. National Health Services and Amazon have reached an agreement to allow Alexa devices to scan the NHS website to answer inquiries through the use of algorithms, BBC News reports. NHS and Amazon first announced the partnership last year, and the health care agency has started to negotiate similar deals with other tech companies, such as Microsoft. Big Brother Watch Director Silkie Carlo criticized the arrangement for its negative privacy implications. Amazon said it will not build profiles on patients, nor will it share data with third parties. "All data was encrypted and kept confidential. Customers are in control of their voice history and can review or delete recordings," an Amazon spokesman said.
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