National Australia Bank has announced it is bolstering its privacy policies and standards while updating its data architecture, iTnews reports. The bank is using the EU's "high-water benchmark" for data privacy as it goes about adding consumer privacy rights, but that point of reference comes with challenges. “The high-water benchmark is in Europe with [the EU General Data Protection Regulation]," NAB Chief Data Officer Glenda Crisp said. "Under GDPR, a person has the right to be forgotten. So we need to build our platform so that while we're enabling that right to be forgotten, we're not actually destroying or corrupting our downstream data models. This is not a simple thing to solve for." Crisp added that the bank will also need to address desires for a human element within artificial intelligence and machine learning processes.
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