Wired reports of U.S. law enforcement using artificial intelligence software to monitor social media is sparking privacy concerns. Israeli data analysis firm Zencity, contracted to 200 agencies in the U.S., uses machine learning to formulate custom reports from scans of public conversations across social media platforms. Zencity redacts personal information from the reports and does not allow its users to see individuals' profiles. The surveillance tactic remains controversial, with Pittsburgh City Councilor Deb Gross noting, "Surveilling the public isn’t engaging the public. It's the opposite."
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