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Europe Data Protection Digest | ICO fines company 120K GBP for sending 3M spam texts Related reading: Notes from the IAPP Europe Managing Director, 22 May 2020


The U.K. Information Commissioner’s Office fines payment protection insurance claims management company Hall and Hanley 120,000 GBP for sending millions of spam text messages. The company was found to have sent 3,560,211 marketing text messages between 1 Jan. 2018, and 26 June 2018. A total of 1,353 complaints were made about the text messages, which prompted the ICO’s investigation. The agency found Hall and Hanley, which had hired a third party to send the messages, did not have the proper consent to send the texts. "Companies which are responsible for generating these types of marketing messages should make sure they are operating legally or face a potential fine," ICO Director of Investigations Steve Eckersley said.
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