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When Microsoft’s Senior Privacy and Safety Strategist Tracy Ann Kosa started her job 16 months ago after years as a civil servant for the government, she didn’t even know what she didn’t know, she told the IAPP Canada Privacy Symposium last week at her session, “Measuring Privacy.” But she learned a couple of things quickly: It was she who needed to drive the business plan by taking meaningful metrics and then effectively communicating the—and this is important—color-coded findings of her report on Microsoft’s privacy risks. She’s become pretty savvy on not only how to take those metrics but also how to communicate to leadership what they mean. In this exclusive for The Privacy Advisor, Kosa offers step-by-step advice on where to start measuring privacy at your own organization.
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