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Daily Dashboard | Express Scripts accused of overcharging for patient record requests Related reading: Notes from the IAPP, May 17, 2019





A class-action lawsuit has been filed against Express Scripts accusing the company of overcharging for patient records, FierceHealthcare reports. Express Scripts allegedly charges a flat fee ranging from $75 to $90 for pharmacy record requests. Covered entities under the Health Insurance Portability and Accountability Act are allowed to charge a flat fee of $6.50 for such inquiries, with the option to charge more if needed. The defendant claims he paid $90 to obtain six pages of records. “Defendant charges and collects excessive and inflated amounts which are in no way related to the actual costs incurred, and thus constitutes unfair, unreasonable, and/or unconscionable price or fee under the common law,” the complaint states.
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