Interim Equifax CEO Paulino do Rego Barros Jr. announced the credit monitoring agency will unveil a new service allowing consumers the lifetime ability to lock and unlock their credit for free, Bloomberg reports. Following Equifax’s data breach, the company will also extend the sign-up period for the free credit monitoring service TrustedID Premier. “We compounded the problem with insufficient support for consumers,” Barros wrote in an Op-Ed for The Wall Street Journal. “Answers to key consumer questions were too often delayed, incomplete or both. We know it’s our job to earn back your trust.” Meanwhile, New York state’s financial service regulators have issued a subpoena to Equifax, while San Francisco City Attorney Dennis Herrera filed a lawsuit against the firm related to the data breach.
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