The Canada Border Services Agency lost a USB key that contained the encrypted personal information of a man who sought refugee status within the country, CBC News reports. The man asked the CBSA to make a copy of the USB so he could keep the original. The USB was lost, as well as a copy of the password written on a Post-it note. The agency never reported the incident, which took place in October 2016. CBSA Spokesperson Jayden Robertson noted the device was never recorded and said "lack of understanding by implicated staff of its Privacy Breach Protocol, as well as human error, resulted in delays" in reporting the incident.
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