Ars Technica reports Congress has passed the Consumer Review Fairness Act, making it illegal for companies to retaliate against customers who post negative online reviews. The legislation passed unanimously through the Senate, and had already been approved by the House of Representatives. The bill only needs a signature from President Barack Obama to become law. The act prevents companies from implementing penalties for negative online reviews and gives the Federal Trade Commission the power to enforce the law when necessary. "Every consumer has the right to share their honest experiences and opinions of any business without the fear of legal retaliation, and the passage of our bill brings us one step closer to protecting that right," said Sen. Brian Schatz, D-Hawaii.
If you want to comment on this post, you need to login.