After numerous complaints, the Australian Privacy Commissioner has found Veda has violated privacy rules by selling products to users who only wanted a copy of their credit report, "which, by law, they're able to access for free once a year," The Sydney Morning Herald reports. "Commissioner Timothy Pilgrim said Veda 'interfered' with the privacy of these customers by charging for 'expedited' delivery of a credit report, even though the person hadn't accessed a report in the previous 12 months, and for failing to prominently state their rights," the report states. "He also determined Veda didn't take reasonable steps to ensure the free option was as available and easy to identify as the commercial product." As such, Consumer Action CEO Gerard Brody has encouraged consumers to contact Veda to get a refund. (Registration may be required to access this story.)
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