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In a note to the Italian Data Protection Authority (Garante), Skype has said it will improve users’ ability to close their accounts, Rocco Panetta of Panetta & Associati explains in an exclusive for The Privacy Advisor. The explanation came in response to a request for “explanations regarding the reasons why Italian users meet so many difficulties when deciding to close their account,” Panetta writes, detailing Skpye’s explanation to the Garante.
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