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Canada Dashboard Digest | Outsourcing Medical Transcription Risky or Beneficial? Related reading: Teleperformance, RADAR take HPE-IAPP Innovation Awards at P.S.R.


CBC News reports on differing opinions on plans to outsource all transcription of medical reports dictated by Lower Mainland, BC, hospital physicians. While some raise concerns about the accuracy and security of this work being done “in someone’s living room or kitchen or den,” the head of the outsourcing project for the Lower Mainland says the plan will save the hospitals $3 million, noting, “That money goes back into care and delivery.” Yoel Robens-Paradise also says the health authorities will have the ability to monitor record access on private computers in real time, adding, “We’ve had millions of minutes of dictation transcribed over the past six years from home and not had a (privacy) breach.”
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