After an investigation by Alberta Information and Privacy Commissioner Frank Work, a Covenant Health physician was found to have improperly accessed the electronic health records of a patient and has been referred to the provincial College of Physicians and Surgeons, CBC News reports. The investigation also revealed that the healthcare organization did not appropriately train physicians on securing their accounts and that it was common for staff to access electronic records by using whatever account was open at a given time, the report states. Covenant Health's chief privacy officer said the incident came as a surprise, adding, "It was pretty disappointing for us to learn that a physician working at one of our sites didn't follow our policies to protect patient privacy." The clinic has taken action to help mitigate improper access in the future.
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