Ontario Information and Privacy Commissioner Ann Cavoukian is calling for improved information management, especially in light of problems with abandoned patient healthcare records in the province, reports. Cavoukian's requests have come after her office's busiest year to date, in which 264 privacy complaints were filed against government organizations and another 169 against Ontario's health sector. When personally identifiable information is no longer needed, paper records and hard drives must be destroyed, Cavoukian said, suggesting, "Take a hammer to it or do some sort of physical destruction to make sure that data can't be restored. The risk to not protecting your customers' information is much greater than the costs of good privacy protection."
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