The New York Times reports on a glitch that gave Facebook users access to friends' chats for a few hours yesterday. The glitch has been fixed, but users are frustrated, the report states. "While this breach appears to be relatively small, it's inopportunely timed," said Forrester Research analyst Augie Ray. "It threatens to undermine what Facebook hopes to achieve with its network over the next few years, because users have to ask whether it is a platform worthy of their trust." Recent changes to site's privacy settings have elicited criticism from advocates and users alike. But the company's vice president for public policy said the unease is a reflection of a greater shift in the online world. (Registration may be required to access this story.)
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