Commonwealth Bank's stock trading arm, CommSec, has agreed to pay the Australian Communications and Media Authority (ACMA) $55,000 for breaching the Spam Act in 2009, ITNews reports. ACMA received three complaints from CommSec customers who continued receiving company e-mails despite requests for them to stop. Additionally, ACMA found that CommSec's e-mail campaigns from January to March 2009 did not provide an "unsubscribe option," as required by the Spam Act. "...Every person has the right to unsubscribe...and to have that request acted on effectively and quickly," says ACMA's chairman. CommSec also agreed to provide staff training and a quarterly audit and progress report.
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