About the IAPP

Jacqueline is Group Privacy Officer for Qantas Airways, where she leads the Group Privacy, Ethics and Data Governance team based in Sydney. Prior to this she was the Chief Privacy Officer for Air New Zealand in Auckland. Her move into the airline industry came after several years in the finance sector, including GE Capital and Standard Chartered Bank in London. She has held senior information governance, privacy compliance and program roles in industry and consulting since 2004. Prior to this, Jacqui was a global management consultant based in London and New York, working in the IT Strategy and Implementation practice on programs primarily within the finance sector.

Jacqui’s initial motivation for moving in to the privacy space from management consulting was driven by the need to address the privacy compliance requirements for a global identity management system. The scope of which was: 200k employees and contingent workers; approximately 90 countries; and 30 or more data protection authorities thrown into the mix. This was likened to the equivalent of mastering a privacy Rubiks cube and fuelled a passion for privacy “conundrums” that have been at the centre of her career ever since.

Jacqui held the role of Executive Director for the affiliated iappANZ for three years and since the integration of iappANZ into the global IAPP organisation, she has been an Advisory Board Member for IAPP Australia & New Zealand. A keen supporter of building the privacy profession, Jacqui has organised and participated in many speaking events and conferences globally to help raise awareness and provide insights into the varied, complex and rewarding world of a privacy professional, with the objective of enticing others.