Senior Director, Privacy & Product Compliance and Data Protection Officer

Jennifer Ma, FIP, CIPP/C, CIPT, CIPP/E, CIPM, B.Com., LL.B. has over 21 years’ experience in private and public sector technology organizations in the legal, GRC and privacy field. She is a firm believer in being adaptable, coming up with creative solutions, and providing pragmatic guidance. Currently, Jennifer leads the privacy program at Hootsuite as the Senior Director, Privacy & Product Compliance and Data Protection Officer. Hootsuite is in a dynamic space, providing a social media management solution for organizations. 

Prior to joining Hootsuite, Jennifer has been involved in developing corporate policies, establishing risk management practices, developed and managed privacy programs in other software companies and a Crown corporation, as well negotiated and managed software licenses, distributor agreements and intellectual property matters. She is a NSW, Australia, lawyer.

Jennifer has been a speaker, participated as an advisory board member, and moderator at data privacy and security conferences on topics including the GDPR, security and privacy strategies, and implementing privacy programs in complex environments.

She is proud and excited to be serving the privacy community in the role of KnowledgeNet Chapter Chair!


Contributions by Jennifer Ma

  • Speaking the Same Language as Security
    Speaker at Virtual Vancouver and Victoria KnowledgeNet: April 5, 2022
  • Developing A Mature Privacy Program: No longer an option but a necessity
    Speaker at Virtual Victoria and Vancouver KnowledgeNet: April 7, 2021
  • Doing Privacy in a Social Media World
    Speaker at IAPP Canada Privacy Symposium 2019